Get in Touch
Ask about setup, billing, switching repricers, or whether Ascent fits your Amazon catalogue.
Email Support
Get support for setup, billing, switching, or account questions. We typically respond within one business day.
support@ascentrepricer.comLive Chat
Use dashboard chat during business hours for quick setup and workflow questions.
Available in dashboardBusiness Hours
Our UK-based support team is available Monday to Friday, 9am to 6pm GMT.
Mon-Fri, 9am-6pm GMTSend Us a Message
Send the details and we will reply during UK business hours.
Quick Answers
How quickly do you respond?
We aim to respond within one UK business day.
Do you offer phone support?
Currently we offer email and live chat support. Phone support is available for Enterprise customers.
Can I get help with setup?
Yes. New customers can get setup help so the first pricing rules and Amazon connection are not guesswork.
Where are you based?
We're a UK-based company with support hours aligned to GMT.
Looking for immediate help?
Email support@ascentrepricer.comReady to Try Ascent?
Start the 10-day trial and test the setup flow before the first paid period.
No charge today • 10-day trial • £85/month after trial • cancel before first paid period