Privacy Policy

Ascent Repricer ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Sign up for our newsletter
• Contact our support team
• Participate in surveys or promotions
• Connect your Amazon seller account

This information may include your name, email address, phone number, billing information, and Amazon seller account credentials (stored securely via encrypted tokens).

1.2 Usage Data

We automatically collect certain information when you visit, use, or navigate our website and services. This may include your IP address, browser type, operating system, referring URLs, device information, and usage patterns.

1.3 Amazon Data

When you connect your Amazon seller account, we access certain data through Amazon's Selling Partner API (SP-API) to provide our repricing services. This includes product listings, pricing information, inventory data, and Buy Box status. We only access the data necessary to perform our services.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process and fulfill your orders and transactions
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Improve our website and services
• Monitor usage trends and analyze user behavior
• Detect, prevent, and address technical issues
• Comply with legal obligations

3. How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information, including:

• 256-bit SSL encryption for data transmission
• Encrypted storage of sensitive data
• Regular security audits and assessments
• Access controls and authentication requirements
• Secure cloud infrastructure with redundant backups

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating our business (e.g., payment processors, hosting providers).
• Legal Requirements: We may disclose information if required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information with your explicit permission.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Data portability
• Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us at support@ascentrepricer.com.

6. Cookies and Tracking Technologies

We use essential technologies to operate the website, partner attribution when visitors arrive through affiliate links, and, with your consent, analytics and advertising measurement tools to understand performance and improve Ascent.

These tools may include Google Analytics 4, Google Ads measurement, Microsoft Advertising Universal Event Tracking, Microsoft Clarity, and Rewardful affiliate attribution. They help us understand page performance, trial-start behaviour, checkout flow issues, partner referrals, and campaign attribution. Non-essential analytics and advertising storage are set to denied by default until you accept analytics and ads in the cookie banner.

You can decline non-essential tracking in the banner or clear your browser storage to reset your choice. You can also control cookies through your browser settings.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your information within 30 days, except where we are required to retain it for legal or legitimate business purposes.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@ascentrepricer.com

We will respond to your inquiry within 48 hours.